Privacy Policy

Last updated: May 23, 2026

This Privacy Policy explains how TradesWork AI ("we," "us," or "our") collects, uses, and protects your information when you visit our website at tradesworkai.com or communicate with us via text message or email.

1. Information We Collect

We collect information you provide directly to us, including:

Contact information — your name, phone number, email address, and business name when you submit our booking form or contact us directly
Business information — your trade type, team size, and the challenges you describe when requesting an audit
Communication data — the content of text messages and emails you send to us

We do not automatically collect cookies, tracking pixels, or usage analytics beyond what your browser sends as standard HTTP headers.

2. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and schedule discovery audit appointments
Send you text messages related to your inquiry, appointment confirmations, and follow-up communications
Deliver the AI automation services you request as a client
Contact you about your account or services you have engaged us for
Improve our services and communications

3. Text Message Communications

By providing your phone number and communicating with us via text message, you consent to receive automated and manually sent text messages from TradesWork AI. These messages may include:

Responses to your inquiries
Appointment confirmations and reminders
Follow-up messages related to our services
Information about services you have requested

Message and data rates may apply. Message frequency varies based on your interactions with us.

To opt out at any time: Reply STOP to any text message from us. You will receive a confirmation that you have been unsubscribed and will receive no further messages.

To opt back in: Reply START, YES, or JOIN to re-subscribe after opting out.

To get help: Reply HELP to any text message, or contact us at jeremy.burling@tradesworkai.com.

Mobile data sharing: Mobile opt-in data and mobile information (including phone numbers) will never be shared with, sold to, or transferred to third parties, affiliates, or lead generators for marketing or promotional purposes at any time. This applies to all SMS opt-in data collected through our website forms or direct text message contact.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Mobile opt-in data and mobile information will never be shared with or sold to third parties or affiliates for marketing or promotional purposes. We may share your information only in the following limited circumstances:

Service providers — we use Twilio to send and receive text messages and Calendly to manage appointment scheduling. These providers process your information solely to provide their services and are bound by their own privacy policies
Legal requirements — we may disclose your information if required by law or in response to a valid legal process
Business transfers — if TradesWork AI is acquired or merges with another company, your information may be transferred as part of that transaction

5. Data Retention

We retain your contact information and communication history for as long as necessary to provide our services and maintain our business records, typically no longer than three years after our last interaction. You may request deletion of your information at any time by contacting us.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of text message communications at any time by replying STOP
Opt out of email communications by replying with an unsubscribe request

8. Children's Privacy

Our services are directed to businesses and business owners. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: jeremy.burling@tradesworkai.com
Website: tradesworkai.com
Business: TradesWork AI — San Diego, CA